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Showing posts with label Whole Foods. Show all posts
Showing posts with label Whole Foods. Show all posts

When Retailers Steal Untold Millions From Customers: They Get Away With Calling It 'A Mistake'—And Execs Don't Go To Jail

Whole Foods CEO admits overcharging: 'Straight up, we made some mistakes' — as if their prices weren't already astronomical.
Double Parasites: John Mackey, left, and Walter Robb, Whole Foods co-CEOs
Double Parasites: John Mackey, left, and Walter Robb, Whole Foods co-CEOs.
By Samantha Masunaga
A week after a New York City investigation found that Whole Foods Market Inc. stores were overcharging for pre-packaged products, the company's co-chief executives admitted pricing mistakes were made.

The statement comes a year after the Austin, Texas, grocer agreed to pay nearly $800,000 in penalties for overcharging in California stores.

"Straight up, we made some mistakes," Co-Chief Executive Walter Robb said in a video posted Wednesday. "We want to own that."

Co-Chief Executive John Mackey said the "very, very small percentage" of "mis-weighing errors" occurred in fresh products like sandwiches, cut fruit and fresh squeezed juices.
"It's understandable, sometimes, that mistakes are made," Robb said. "They're inadvertent."

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Sewer Food?: Under Pressure, Whole Foods Agrees to Stop Selling Produce Grown in Sewage Sludge



By Rebekah Wilce
The Center for Media and Democracy (CMD) broke the story that the $12.9 billion-a-year natural and organic foods retailer Whole Foods Market had a policy of "don't ask, don't tell" when it comes to "conventional" -- or non-organic -- produce being grown in fields spread with sewage sludge, euphemistically called "biosolids." Certified organic produce cannot be fertilized with sewage sludge, which is the industrial and hospital waste and human excrement flushed down the drains and later -- in some cases -- spread on some crops.

Since this story broke, nearly 8,000 activists and PRWatch readers have sent emails to Whole Foods executives asking the company to require its suppliers to disclose this information and to label produce grown in sewage sludge so that customers can make informed decisions.

Mario Ciasulli, a semi-retired engineer and home cook living in North Carolina whom CMD profiled in December 2012, blew the whistle on Whole Foods' don't-ask, don't-tell policy. As soon as he found out that shopping at Whole Foods was no protection against this potential contamination unless he could afford to buy only certified organic produce, he worked extensively to engage Whole Foods on this issue. He has insisted that management address his concerns about potential contamination of non-organic produce, price barriers to organic produce for those who are concerned, and the difficulty of finding out what non-organic produce may have been grown in soil fertilized with sewage sludge without labeling and accountability.

In late 2013, Whole Foods announced a new set of standards for the fresh produce and flowers it sells. Sewage sludge was not mentioned in the announcement, but Ciasulli received word from the company that "[p]rohibiting the use of biosolids will be part of our core requirements. All of our suppliers will be compliant with the core requirements by the time we roll out the program." A follow-up email to Ciasulli indicated, "This initial release was meant to be high-level. There are far too many nuances to include on a press release."

This month, Whole Foods Market spokesperson Kate Lowery confirmed to CMD that the new standards will eventually prohibit the use of "biosolids."

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